All orders can be cancelled up to 48hrs after purchase. Returns and exchanges are not accepted, all orders are made bespoke to order and therefore we cannot accept returns.
Items that have been subject to mishandling resulting in an impact of the integrity of the product will not qualify for a full refund. We will assess the product on return and discuss a part refund with you or replace the damaged item.
For any chairs purchased through us we can accept returns up to 30 days form delivery. After this cooling off period no refunds will be processed.